Deposit Policy
A deposit in the amount of half of your total (estimated) bill is required at the time of booking. The remaining balance will be due 14 days prior to arrival.
*For all Group/Event Reservations, the remaining balance will be due 30 days prior to the event. 

Taxes and Fees are collected on the final payment, which is subject to the current tax rate on that date.

Booking within 14 days
Bookings within 14 days of arrival will be charged the entire amount of reservation. 

Cancellation Policy & Fees
A $25 cancellation fee will be accessed for a cancellation made prior to 14 days of arrival date. No refunds will be given for cancellations made fewer than 14 days from the date of arrival. 

Group/Event Booking Cancellation Policy
A $25 cancellation fee will be accessed for a cancellation made prior to 30 days of arrival date. No refunds will be given for cancellations made fewer than 30 days from the date of arrival. 

There will be no refunds for early departures.

Check-In/Check-Out
Check-in is from 3pm to 5pm. Check-out time is 11am. Taharaa does not have a 24 hour front desk. If you are arriving after 5pm, please contact us for late self check in instructions. Please contact us to request an early check-in. 

Room Type
The room type is guaranteed, but not the specific room. Due to unforeseen circumstances, there may be a need to change your room to a comparable room or an upgraded room.

Occupancy
All lodging rooms only have one bed. The maximum occupancy per room is 2 guests. We do not offer pull out beds or roll-away beds. Additional guests in rooms are not allowed.

Accessibility
All common areas are accessible to all guests. For the added convenience, there is an elevator in the Lodge. We have 1 Standard King Room that is ADA-accessible.

Children Under 13
While we are happy to have younger guests attend an event, we do not offer lodging accommodations for children under the age of 13 years. 

Damage & Missing Items
Any damages found in your room and/or any missing items discovered upon departure shall be assessed accordingly and charges billed to the credit card on file. Any extra expenses incurred during your stay, will also be charged to the credit card on file.

Smoking Policy
The entire Lodge and all common areas, including guest rooms and guest room decks, Great Room/Lobby, Breakfast Room, Breakfast Room Deck, outdoor Gazebo, and Pergola are smoke-free environments (including, but not limited to: cigarette, cigar, marijuana, vaping, candle and incense smoke). There is a designated smoking area outside the lodge. Upon departure, if smoke is detected in any areas that guests have occupied, the areas will be professionally steam-cleaned, and the expense of $250.00 per guest room and $500.00 per common area will be billed to the guest’s credit card on file.

Pets
The Taharaa Mountain Lodge does not accommodate or allow pets (with the exception of certified Service Animals).

Items Left Behind
We will make every effort to return items left behind. Guests will receive an email, phone call or text message within 48 hours to notify you of the item(s) we have recovered. Items can be shipped via the method of your choosing and charged to the credit card on file, or discarded. Items will be held for a maximum of 14 days.

In order to give our guests a safe, enjoyable environment, our front door will be locked 24 hours a day. The code will be given at check in to registered guests only.

All Lodge common areas, including lobby, breakfast room, common use decks are for lodge guests only. These areas are not available for gathering for extended wedding guests not staying at Taharaa.

There are no phones in guest rooms.

Recommended Vehicles
For Winter & Spring visits to the Rockies and to Taharaa, we strongly advise guests to select a vehicle with all-wheel or 4-wheel drive.

*LODGE QUIET HOURS – 10PM – 7:30AM. STRICTLY ENFORCED. NO PARTYING OR GATHERING IN LODGE ROOMS OR COMMON AREAS AFTER EVENT.