LODGE POLICIES

 

Deposit Policy: Upon making your reservation, we require a deposit in the amount of half of your total (estimated) bill. The remaining balance will be due 14 days before your arrival.
*For all Group/Event Reservations, the remaining balance will be due 30 days prior to the event.

Taxes and Fees are collected on the final payment, which is subject to the current tax rate on that date.

Booking within 14 days: Bookings within 14 days of arrival will be charged the entire amount of reservation.

Cancellation Policy: Deposits are refundable (less a $25 cancellation fee) for a cancellation made more than 14 days before your scheduled arrival. No refunds will be given for cancellations made fewer than 14 days from the date of your scheduled arrival.

Group/Event Booking Cancellation Policy: Deposits are refundable (less a $25 cancellation fee) for a cancellation made more than 30 days before your scheduled arrival. No refunds will be given for cancellations made fewer than 30 days from the date of your scheduled arrival.

There will be no refunds for early departure.

Check-In/Check-Out: Check-in is from 3pm to 5pm, daily; both late and early check-ins are available upon request for an additional charge. Check-out time is 11am.

The room type is guaranteed, but not the specific room. Due to unforeseen circumstances, there may be a need to change your room to a comparable or an upgraded room.

Minimum Stay Requirements: No Required minimum night stay at this time. 2 night requirements will be applied to Summer & Fall Dates and most Holidays. 

Occupancy: All lodging rooms only have one bed. The maximum occupancy per room is 2 guests. We do not offer pull out beds or roll-away beds. Additional guests in rooms are not allowed.

Accessibility: All common areas are accessible to all guests. For your added convenience, there is an elevator in the Lodge. The Rocky Mountain Jim King Lodge Room is ADA-accessible.

Children: While we are happy to have your younger guests participate in your events, we do not offer lodging accommodations for children under the age of 13.

Smoking Policy: The entire Lodge and all common areas, including guest rooms and guest room decks, Great Room/Lobby, Breakfast room, Breakfast Room Deck, outdoor Gazebo, and Pergola are smoke-free environments (including, but not limited to: cigarette, cigar, marijuana, vaping, candle and incense smoke). There is a designated smoking area outside the lodge. Upon departure, if smoke is detected in any areas that guests have occupied, the areas will be professionally steam-cleaned, and the expense of $250.00 per guest room and $500.00 per common area will be billed to the guest’s credit card on file.

Pets: The Taharaa Mountain Lodge does not accommodate pets (with the exception of certified Service Animals).

Recommended Vehicles: For Winter & Spring visits to the Rockies and to Taharaa, we strongly advise you select a vehicle with all-wheel or 4-wheel drive.

Damages: Any damages found in your room upon departure shall be assessed accordingly, and charges billed to the credit card on file.

Items Left Behind: We will make every effort to return items left behind. You will receive an email, phone call or text message within 48 hours to notify you of the item(s) we have recovered, and they will be shipped to you via the method of your choosing. Items will be held for a maximum of 14 days

In order to give our guests a safe, enjoyable environment, our front door will be locked 24 hours a day. The code will be given at check in to registered guests only.

All Lodge common areas, including lobby, breakfast room, common use decks are for lodge guests only. These areas are not available for gathering for extended wedding guests not staying at Taharaa.

*LODGE QUITE HOURS – 10PM-7:30AM. STRICTLY ENFORCED. NO PARTYING OR GATHERING IN LODGE ROOMS OR COMMON AREAS AFTER EVENT.

There are no phones in guest rooms.

Directions: CLICK HERE for driving directions from Denver International Airport.